SAN DIEGO COMPANY IS RECEIPIENT OF THE  
PRESTIGEOUS 1999 ARTHUR ANDERSEN BEST PRACTICES AWARD  
 
Rancho Santa Fe Technology garners regional award for Exceeding Customer Expectations.

SAN DIEGO, CA ¾ Rancho Santa Fe Technology, Inc. was the recipient of the 1999 Arthur Andersen Best Practices Award for Exceeding Customer Expectations at a luncheon given by Arthur Andersen and the Best Practices sponsors, Luce, Forward, Hamilton & Scripps LLP, March, Imperial Bank and the San Diego Business Journal. The luncheon was attended by a San Diego sell-out crowd at the Hyatt Regency Aventine La Jolla. Legendary basketball coach, John Wooden of UCLA fame, was the keynote speaker.

  The Best Practices AwardsSM are sponsored by the world-leader in professional services, Arthur Andersen. It is designed to discover and recognize business practices of emerging and middle-market companies. The program was created in conjunction with the firm’s global Best Practices initiative, a program launched in 1992 to tap into the knowledge of experts to re-engineer business processes. Every company that enters receives a valuable benchmarking report that compares their practices to best practices around the world. In addition, RSFT has the opportunity to share ideas with the best and brightest in business today. Both provide the resources that can be used to take companies to the next level and beyond. Rancho Santa Fe Technology was recognized for providing excellence in internal and external customer care. “The pursuit of best practice capability is increasingly a part of corporate cultures around the globe,” commented Dick Bigelow, managing partner of Arthur Andersen, San Diego. “We feel that Rancho Santa Fe Technology epitomizes these best practices.”

  Rancho Santa Fe Technology will now complete for this award at the next level, the International competition, where it will be judged against companies who value customer care from around the world. “The real value for the Rancho Santa Fe Technology team was what we found out about ourselves as we went through the Best Practices process, “ says president, Tres Conrique. “We saw how we compared with other companies who truly value customer care, and we also found out things we can do in the future that will continue to make us a leader in Exceeding Customer Expectations.”

 Rancho Santa Fe Technology provides an essential suite of services for companies that rely on mission-critical information systems. Established in 1991 as a privately held, minority-owned company, the company is comprised of three business units: the Communications Infrastructure Group designs and installs a wide variety of structured cabling systems, network infrastructures and enterprise-wide data upgrades; The Facility Design and Construction Group provides architectural design, engineering and construction services to create disaster-resistant network operation or data centers; and the Maintenance and Repair Group provides troubleshooting, repair and scheduled maintenance services for vital desktop/server systems and networks throughout the western United States. Rancho Santa Fe Technology is headquartered in San Diego, CA with offices in Alameda, CA and Tempe, AZ.

  Arthur Andersen is a global professional services firm that helps its clients to improve their business performance. The Best Practice Awards SM  is an annual program that honors excellence in business practices and offers a variety of educational forums and tools to enable participants to improve their business performance.

   The company web site is www.rsft.com.             

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