CONTACT: Kim A. Merrill
Merrill Marketing/
Communications
(858) 547-1865
kmerril1@san.rr.com

NEWS FROM RANCHO SANTA FE TECHNOLOGY

RANCHO SANTA FE TECHNOLOGY COMPLETES COMPUTER DATA SYSTEM CONVERSION AND UPGRADE FOR GREATER BAY BANCORP

Alameda, Calif. July 12, 2000 Rancho Santa Fe Technology, Inc., a leader in mission critical network communication services, has completed a major computer data system conversion and upgrade for Greater Bay Bancorp. The fast-track project involved four Mt. Diablo National Bank locations recently acquired by Greater Bay Bancorp in San Ramon, Danville, Pleasanton and Walnut Creek. Mt. Diablo National Bank is one of seven Greater Bay Bancorp subsidiary banks which serves clients throughout Silicon Valley, San Francisco, the San Francisco Peninsula and the Contra Costa Tri Valley Region.

Trestand Conrique, president of Rancho Santa Fe Technology, Inc., said the project involved a conversion of Mt. Diablo's existing customer service representatives' computers and software applications to Greater Bay Bancorp.'s standard software applications and equipment configurations. The fast-track work was completed by Rancho Santa Fe Technology after business hours and on weekends to minimize disruption to bank operations and customers.
Edwin Betancourt, senior vice-president of Rancho Santa Fe Technology, said that prior to beginning the conversion/upgrade project, company professionals assisted representatives of Greater Bay Bancorp. with implementation plans, technical details and the formulating new data system procedures. "Our value-added approach is to support our customers throughout the entire project, including on-site follow-up to respond to technical questions by employees and managers and trouble-shoot any potential problems that might experience." He said Rancho Santa Fe Technology is very experienced at handling computer system conversions and upgrades for financial institutions, having completed projects at more than 5,000 sites in the western United States.


In addition, Betancourt said that the Repair and Maintenance business unit of Rancho Santa Fe Technology has been retained by Greater Bay Bancorp to maintain, repair and restore their mission-critical network computer systems within a contract-specified rapid response time. To aide Rancho Santa Fe Technology's rapid response, the company will warehouse spare equipment and supplies as well as deploy field technicians to the existing branch locations in the Greater Bay Bancorp network.

"Rancho Santa Fe Technology's customer-care philosophy was recently recognized with an Arthur Anderson Award for exceeding customer expectations," Betancourt said. "Our goal is to develop partnerships with our customers to create programs that best fit their individual needs. This partnership with Greater Bay Bancorp will enable us to take care of our customer using our specialized expertise in rapid restoration of mission critical systems."

About Greater Bay Bancorp
Greater Bay Bancorp through its seven subsidiary banks, Bay Area Bank, Bay Bank of Commerce, Cupertino National Bank, Golden Gate Bank, Mid-Peninsula Bank, Mt. Diablo National Bank and Peninsula Bank of Commerce, along with its operating divisions, serves clients throughout Silicon Valley, San Francisco, the San Francisco Peninsula, and the Contra Costa Tri Valley Region, with offices located in Cupertino, Danville, Fremont, Hayward, Lafayette, Milbrea, Palo Alto, Redwood City, San Francisco, San Jose, San Leandro, San Mateo, San Ramon, Santa Clara and Walnut Creek.

About Rancho Santa Fe Technology, Inc.
As a leading communications contractor in the western states, Rancho Santa Fe Technology is focused on providing customers with an essential suite of services in two interrelated areas building connectivity through the implementation of voice/data structured cabling and roll-out of new enterprise wide data equipment technology; and providing service level maintenance and repair contracts for distributed network products for both wide-area networks (WANs) and local-area-networks (LANs). The company was named one of the 25 Top Emerging Technology Companies at the annual Starcom 2000 Event. Headquartered in San Diego, Rancho Santa Fe Technology's Alameda office is located at 2381 Mariner Square Drive. The telephone number is (501) 337-0342. Visit the company's website at www.rsft.com.

# # #